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Help Protect Your Community Against July 4th Illegal Celebratory Gunfire

ShotSpotter agency customers have revealed that knocking on doors in hot spot areas where celebratory gunfire has occurred in the past can help to make a difference. Taking the time to explain the dangers of celebratory gunfire and persuading community members to speak up can be valuable for agencies and help to spread the word to keep the community safer. Read more


June 22, 2017
By: Sherry Prescott-Willis, Director of Marketing, SST, Inc.

Let’s Money Ball Gun Violence Reduction

After reading MoneyBall a few years ago, I was forced to watch the movie the other night with my wife Rebecca (after all, it stars Brad Pitt!). MoneyBall is the story of Billy Beane, who challenged the conventional wisdom about what constitutes a player’s value and what it takes to win baseball games. Beane faced extreme economic constraints as the-then beleaguered General Manager of the small baseball market (i.e. low budget) Oakland A's. Read more


May 08, 2017
By: RALPH A. CLARK, PRESIDENT & CEO

SST 2016 National Gunfire Index - Illegal Gunfire continues to be an issue for U.S Urban Cities

ShotSpotter has released the 2016 National Gunfire Index (NGI), an analysis based on gunfire data aggregated from 72 cities across the U.S. (including Puerto Rico and the U.S. Virgin Islands). The number of gunfire incidents has increased year over year -- In 2016, ShotSpotter published nearly 75,000 gunfire incidents in U.S. cities compared to 54,699 published incidents in 2015. This data confirms that illegal gunfire remains an issue for many communities. Read more


May 01, 2017
By: RALPH A. CLARK, PRESIDENT & CEO

ShotSpotter at ISC West 2017 in Booth #7131 – See you there!

The ShotSpotter team is gearing up for another great ISC West show in Las Vegas. Please join us at booth #7131 to demo our New Active Shooter Alarm system, have some popcorn, and enter our raffle for a chance to win a FitBit Alta. We will also learn some exciting news at our company. Read more


April 05, 2017
By: Damaune Journey, VP, Security Solutions

Reducing Urban City Gun Violence Without Diluting 2A

There is an emerging and seemingly contradictory vision being articulated by critical thinkers focused on gun violence prevention that put forward the idea that we can dramatically improve the safety of the citizens and police who live and work in America’s urban cities, while also protecting the Second Amendment rights for Americans to bear arms. At ShotSpotter, we believe this vision to be both consistent and achievable, and we advocate for the creation of a national program using real-time gunshot detection to prevent and reduce gun violence. Read more


March 22, 2017
By: RALPH A. CLARK, PRESIDENT & CEO

Tips for Securing Federal Resources for ShotSpotter 

The federal fiscal year began October 1, and while we’re still waiting for Congress to put their finishing touches on the fiscal year 2017 federal appropriations process, it isn’t too early to begin to focus on the key federal homeland security programs that frequently fund ShotSpotter coverage. If you wait until allocations are released this winter, it may be too late to capitalize on this opportunity. Read more


January 18, 2017
By: Guest Blogger: Amanda Wood Senior Government Affairs Consultant, Becker & Poliakoff

A look Inside the IRC: Planning for New Year’s Eve at ShotSpotter

As law enforcement agencies increase staffing during the holiday season, ShotSpotter is also ramping up to be able to provide the best service to our customers. July 4th and New Year’s Eve are consistently the busiest days in the office for the Service Operations Center (SOC) at SST. As many people ring in the New Year with celebrations and parties, the SOC center is a busy center tracking and distinguishing between fireworks and gunfire. Read more


December 16, 2016
By: Michelle Rippy, ShotSpotter Operations Team

SST SHINES AT “SMART CITY EXPO WORLD” IN BARCELONA, SPAIN

For the second consecutive year, SST was invited to participate at the 3-day Smart City Expo World Congress in Barcelona, Spain. As the name might suggest, it is a massive collection of technology companies and city officials convening to share and showcase ideas about how best to make cities, and ultimately our world, a smarter place for its residents. The tradeshow floor was a unique mix of established multinational companies with large, budding smart city initiatives, small companies and/or start-ups with niche technologies that build the smart city eco-system, and cities showcasing their current initiatives and future plans. SST again had the opportunity to participate as a featured partner in New York City’s pavilion. Read more


December 01, 2016
By: Damaune Journey, VP, Security Solutions

The Hidden Impact of Gun Violence

The term “gun violence” conjures up images of homicide scenes or gunshot victims, in most people’s minds. All police departments record homicides and shootings as they fall under the seven ‘Part 1 crimes’ as outlined by the FBI’s Uniform Crime Reporting program. These crimes only make up a small section of actual gun violence in communities. Read more


November 23, 2016
By: Graham Campbell, Project Manager, ShotSpotter

ShotSpotter Mobile™ App is Live

Real-time gunfire alerts Increasing Situational Awareness, Improving officer safety Read more


November 04, 2016
By: Sherry Prescott-Willis, Director of Marketing, SST, Inc.

IACP 2016: A preview of ShotSpotter at IACP (Booth #1425)- October 15-18, San Diego, CA

ShotSpotter at IACP 2016-A Preview Read more


October 14, 2016
By: Sherry Prescott-Willis, Director of Marketing, SST, Inc.

How to Secure Funding for ShotSpotter: Top Federal Funding Sources

Did you know that there are more than 1,000 grant programs, which are administered by 26 federal agencies, and provide more than $400 billion to state and local governments? When it comes to funding for ShotSpotter, there are many sources of funding that can be leveraged. Read more


August 31, 2016
By: Guest Blogger: Amanda Wood Senior Government Affairs Consultant, Becker & Poliakoff

CANTON POLICE DEPARTMENT GETS THE WORD OUT ON SHOTSPOTTER

When Chief Lawver was promoted to his post in early 2013, the most pressing issue he faced was addressing violent crime in the urban city of 75,000 residents. In urban areas, like Canton, it is believed that only some 20% of gunshots are even called in to the police. The idea of using gunfire detection technology as a part of a comprehensive gun violence eradication strategy was already being explored as a more effective way to improve public safety. ShotSpotter - was the system that he and his team felt could be most beneficial for the department and the community. Read more


July 27, 2016
By: RALPH A. CLARK, PRESIDENT & CEO

Effects of PTSD: What you need to know about PTSD and Gunfire

Of the many unintended consequences of war and possibly the most serious is the traumatic stress and its resultant mental health impact on troops reentering society. Generally understood as Post Traumatic Stress Disorder or its acronym, PTSD, the words can conjure up the image of battle damaged soldiers, who are easily startled, unable to forget events they witnessed while in combat, and ready to “snap” at the slightest provocation. Read more


July 18, 2016
By: Mark D. Jones, Sr. Director, Customer Success

A Message From ShotSpotter On the Current Tragic Events In Dallas

Many of us at SST are former law enforcement officers, and understand the extent of selfless duty. All of us continue to work tirelessly to help bridge the divide that exists between the community and the police, as we endeavor to reduce and prevent the gun violence that plagues our country. The Dallas protests were peaceful in nature, and we are grateful for the police officers who rushed to danger, helped to evacuate the protesters and saved many people from this horrific attack. Read more


July 11, 2016
By: SST, Inc

ShotSpotter at IACLEA 2016 in Phoenix, AZ – Keeping the Campus Security Dialogue Open

This year at IACLEA, ShotSpotter will be at booth #413 as an IACLEA Corporate Partner and as a resource to your campus -- we’re looking forward to having you stop by to continue an open dialogue with you. If you haven’t had a demo of our indoor/outdoor solution SST SecureCampus, we're happy to give you one. Read more


June 23, 2016
By: Damaune Journey, VP, Security Solutions

Field Proven Tips to Successfully Reduce Gunfire

Lieutenant Ryan Hepler of Rocky Mount Police Department joined us Tuesday and shared with us on our webinar his best practices to reduce gunfire. Lt. Hepler knows first-hand what it’s like to have celebratory gunfire numbers decrease. Over the past few years, he’s watched his illegal celebratory numbers decline and he’s proud of it. In 2014, Rocky Mount had 85 incident incidents of Celebratory Gunfire that included 398 rounds and in 2015, Rocky Mount PD reported only 14 incidents of gunfire associated with the July 4th holiday. Read more


June 07, 2016
By: Ed Flosi, Director of Customer Success/Training, SST, Inc.

Justifying New Approaches to Violent Crime Reduction with Low Staffing Levels

In the last months, many communities throughout the United States have seen an uptick in gun violence. Criminologists and crime researchers are struggling to understand the cause for the increase. For law enforcement agencies, the increase in gun violence not only carries a heavy socio-economic toll on the communities most impacted, but it also carries a very tangible cost on their limited resources. Read more


May 23, 2016
By: Phil Dailly, Sales Director, Southeast Region

Driving Measurable Gun Violence Reductions

When reporter Mitch Ohnstad asked the famous bank robber Willie Sutton why he robbed banks, his answer was beautifully simple, “Because that is where the money is”. Willie Sutton understood the concept of operating leverage – focusing effort and resources where there is the opportunity for big returns. When we think about gaining measurable reductions in gun violence it too requires a focus on where there is operating leverage – the chronic shooter. Read more


May 03, 2016
By: RALPH A. CLARK, PRESIDENT & CEO

What It Means to Have a Partnership with IACLEA

Both SST and IACLEA are on the same path to enhance student and campus safety so that they can focus on what’s important, education. IACLEA is a leader in campus safety, having a strong membership with leaders from campuses across the globe. We hope to learn more about the challenges campus law enforcement face and how we can help address those challenges. Read more


April 21, 2016
By: Damaune Journey, VP, Security Solutions

ISC West 2016 – Stop by and find out how to protect your staff and your clients from active shooter

Visit us in Booth #7131 and learn: • What early active shooter detection can do to protect your people • How ShotSpotter continues to lead the industry in gunshot detection, location, and alerting services with superior technology • Why over 90 cities and dozens of buildings and critical infrastructure facilities (utilities) are protected by ShotSpotter • About our new integrator program designed to help you offer a gun detection solution to your education, healthcare, and critical infrastructure clients Read more


April 04, 2016
By: Damaune Journey, VP, Security Solutions

How to Improve Police Success with ShotSpotter

Illegal and reckless gunfire plagues far too many neighborhoods around the United States, and with over 300 million guns in circulation, the idea that we can quickly diminish accessibility through police action is a fantasy – so what can be done? Read more


March 24, 2016
By: Mark D. Jones, Sr. Director, Customer Success

ShotSpotter Reveals Findings of 2015 National Gunfire Index: Analysis of 54,699 Gunshot Incidents

Our National Gunfire Index delivers objective urban gunfire incident data that clearly demonstrates that gun violence in the U.S. is much greater than that which is typically measured in terms of homicides and non-fatal shootings alone. The report spells out the “inconvenient truth” about gun violence in terms of scale, intensity and most importantly, the potentially catastrophic consequences if not effectively addressed. Read more


March 01, 2016
By: Ralph A. Clark, President & CEO

PIO Corner:  Webinar Overview

How the Mountain View Police Department Successfully Uses Social Media to Improve Community Engagement, Manage Crisis Communications and Solve Crimes Read more


January 22, 2016
By: Sherry Prescott-Willis, Director of Marketing

5 Proven Tips that Effectively Reduce Celebratory Gunfire

New Year’s Eve is right around the corner and this is an exciting time for many people. As we ring in and welcome 2016, it’s important to understand the reality of illegal celebratory gunfire. Read more


December 16, 2015
By: Ed Flosi, Director of Training, SST, Inc.

Possibilities

Technology based products don’t age gracefully. Something breaks and it isn’t completely fixed. A feature gets added that impacts overall product performance. Read more


November 11, 2015
By: Paul Ames SR.VP, Products and Technology

IACP 2015– Stop by and find out Why Community Based Policing Works - October 25-28, Chicago, IL

The ShotSpotter team is gearing up for a great IACP 2015 presence this year. We’ll have demos on both ShotSpotter Flex and our ShotSpotter ™SiteSecure and SST ™ SecureCampus solutions and plenty of experts on hand to talk about how ShotSpotter is helping police agencies reduce gun violence in many cities. Read more


October 12, 2015
By: SST, Inc.

What is Customer Success?

Key ingredients that ShotSpotter Agencies are using to achieve success Read more


October 05, 2015
By: Mark D. Jones, Sr. Director, Customer Success

2015 NetPromoter Key Findings –  What are ShotSpotter Users Really Thinking?

In May of 2015, SST launched an online Customer Service Survey to get key feedback from our current ShotSpotter customers. Read more


September 21, 2015
By: Sherry Prescott-Willis, Director of Marketing

Relationship Economics

Enterprise technology providers, operating a subscription-oriented business, must position themselves as partners and drive a high degree of customer intimacy and relevancy. Read more


August 31, 2015
By: Ralph A. Clark, President & CEO

What a Difference a Minute Makes

Gunfire Alerts, Like Fire Alarms, A New Standard of Care for Public Safety Read more


July 27, 2015
By: David Chipman, Sr. VP, Public Safety

A New Era of Security for our Students

Lessons from Newark Memorial High School - The 3 Important Steps They Took Read more


July 24, 2015
By: Sherry Prescott - Willis, Director of Marketing

Anticipating Celebratory Gunfire: Steps to Reduce it Start Now!

The dangers of celebratory gunfire are well known, yet there are certain times of the year that law enforcement agencies know there will be an increase in this type of activity. Read more


June 01, 2015
By: Ed Flosi, Sr. Director of Training & Customer Support

Man vs Machine

Last week Mayor Bill De Blasio released his $78+ billion budget for New York City that included some modest investments in technology for NYPD. Read more


May 12, 2015
By: Ralph A. Clark, President & CEO

News from Panama! SST Protecting Dignitaries & Critical Infrastructure at 7th Summit of the Americas

The Seventh Summit of the Americas will be held on April 11th and 12th in Panama City. This year´s theme is “Prosperity with Equity: The Challenge of Cooperation in the Americas”. Read more


April 08, 2015
By: Tom Zinn, Latin America Sales

Lessons from an Active Shooter Expert – Prepare Our Schools Now

On February 26, SST hosted Chief Ian Moffett, President-elect at National Association of School Safety and Law Enforcement Officials Read more


March 16, 2015
By: Sherry Prescott - Willis , Director of Marketing

Malls: The Next Charlie Hebdo?

Going to the mall is normally a fun activity. If you’re like me, it’s a place to spend some time indoors when the weather outside is frigid. But, increasingly, it is becoming a place where people are at risk. Read more


March 01, 2015
By: Damaune Journey, VP, Security Solutions

A Neighborhood Canvassing Tip that Works

Building Community Outreach – What Happens After a Gunshot? When a gunshot happens in a neighborhood, what happens next with the police and the community? Read more


February 17, 2015
By: Ed Flosi, Sr. Director, Training & Customer Support

Law Enforcement or Public Safety—What’s in Our Future?

President Obama recently convened a Taskforce on 21st Century Policing is proof positive that our nation is grappling with how police and communities can best work together to make our neighborhoods safer. Read more


February 10, 2015
By: Ralph A. Clark, President & CEO

New Year’s Eve at ShotSpotter

Advance planning to prepare for the large increase of activity at ShotSpotter is an intensive, cross-departmental effort that begins more than one month prior to the event Read more


January 27, 2015
By: Michelle Rippy, Manager, Incident Review Center

A Glimpse into Active Shooter Incidents on School Campuses

The thin veil of safety that many of us grew up with as children has been lifted to reveal the ugly truth: there are some bad people in the world and some of them aim to harm. Read more


January 06, 2015
By: Damaune Journey, VP, Security Solutions

Using Predictive Intelligence in Public Safety

In matters of life and death, such as responding to gunfire, it’s time for change and ShotSpotter is here to help. Read more


December 23, 2014
By: David Chipman, Sr. VP, Public Safety

Keeping New Year’s Eve Quiet in Your Community:

Five Tips to Prevent Illegal Celebratory Gunfire in Your City Read more


December 11, 2014
By: Ed Flosi, Sr. Director of Training & Customer Support

CNN Report Significantly UnderReports Gun Crime

On December 1, CNN released a report titled “GunsProject,” which took a look at guns in America: “the lives they save, the lives they take and the lives they define”. Read more


December 04, 2014
By: Theresa A. Marcroft, SR. VP, Marketing

Maslow as Mayor

Imagine if psychologist Abraham Maslow was a Mayor in America today. What would he have to say about setting priorities in his city? Read more


November 10, 2014
By: David Chipman, Sr VP, Public Safety

Top 5 Reasons To Stop by ShotSpotter booth 2415 at IACP/Orlando

IACP Supports the law enforcement leaders of today! Read more


October 24, 2014
By: Sherry Prescott - Willis, Director of Marketing

Fast Response to ‘Crimes in Progress’ Is Key to a 20.6% Decrease in Gun Incidents

Today we released our National Gunfire Index which revealed that gunfire incidents during the first half of 2014 were down compared to first half of 2013 Read more


October 09, 2014
By: Ralph A. Clark, President & CEO

Alternate Views of Precise Gunfire Location

In this post, we will explain the unique advantages of each view and when you might prefer to use one over the other two. Read more


October 02, 2014
By: Ed Flosi, Sr. Director, Training & Customer Development

SecureCampus Released to Accelerate Real-Time Response on Campuses, Universities

The first few minutes of an active shooter scenario on a campus or university are critical for first responders in any community. Read more


September 23, 2014
By: Sherry Prescott - Willis, Director, Marketing

Does SST Prevent Gun Violence?

The answer to this question is yes, in the same way smoke detectors help prevent the spread of fire. Read more


September 17, 2014
By: David Chipman, Sr. VP, Public Safety

New Product Designed to Thwart Attacks on Critical Infrastructure

Your Facility Can Now Prepare for Any Attack Read more


September 09, 2014
By: Sherry Prescott - Willis, Director, Marketing

Mapping Gunfire Near DC Schools: Urban Institute Reports

Most people think of urban gunfire as a thing that happens at night, in the rough parts of town. We know differently. Read more


September 05, 2014
By: Theresa A. Marcroft, Sr. VP, Marketing

Gunshot Technology – Hammers or Pliers?  Depends on the task at hand

The science and technology of Gunfire detection has existed for nearly two decades. Read more


September 03, 2014
By: Ralph Clark, President & CEO

The Intelligence which Scientific Analysis Can Derive from Gunshot Audio

The science and mathematics of acoustic gunshot detection is the cornerstone of our company’s foundation. Read more


August 27, 2014
By: Dr. Bob Showen, Founder & Chief Scientist and Paul Greene, Forensic Analyst

Learning from MADD, Let’s Work to Make Gun Violence Morally Reprehensible

Since the 1980’s there has been an effective partnership between law enforcement, advocates and legislators credited with saving over 300,000 lives that would have been lost to the crime of drunk driving. Read more


August 19, 2014
By: David Chipman, Sr. VP, Public Safety

Virtualized Servers with Intelligent Monitoring Tools Maintain Service Levels Through Holiday Peak

Two times every year around New Year's Eve and July Fourth, ShotSpotter experiences a peak incident in volume related to firework explosions and celebratory gunfire that multiplies the load on computer systems.

Virtualized Servers with Intelligent Monitoring Tools Maintain Service Levels Through Holiday Peak Read more


July 21, 2014
By: David Rogers, VP Operational Engineering

A Fourth of July Retrospective: Things That Go Bang!

A Look Back on SST’s Busiest Day of the Year

For people all across the U.S., the 4th of July is a day for celebrating the birth of our nation and the independence and freedoms we, as Americans, enjoy to this day. Here at SST, we enjoy and celebrate this important day in our history as much as anyone. It is also, however, a work day for us unlike any other for two very big reasons. Read more


July 14, 2014
By: Joe Hawkins, Senior Vice President Operations

Update on Ongoing Denial of Service (DDoS) on US Cloud Computing Service Providers

The attacks began in earnest at approximately 09:25 PDT on Saturday, 28 June 2014.

We will continue to monitor the situation and counter the attack aggressively. If, in the interim, you have any questions, please do not hesitate to contact SST customer support at Support@ShotSpotter.com. Read more


July 02, 2014
By: David Holeman, Senior Director of Customer Support

ShotSpotter helps local law enforcement to combat celebratory gunfire and protect communities

July 4th Busiest Day of Year for Illegal Urban Gunfire

SST, Inc. is working with our police agencies to share ‘Celebratory Gunfire Reduction Strategies’. Join our webinar on Tuesday. Read more


June 23, 2014
By: THERESA MARCROFT, SVP MARKETING

SST Inc. Publishes 2013 National Gunfire Index

Aggregation and analysis of more than 51,000 gunshot incidents across the U.S.

I want to welcome you to the new SST Blog. As our first entry, I am proud to announce SST’s 2013 National Gunfire Index. Read more


June 20, 2014
By: Ralph A. Clark, President & CEO